Employment opportunities

DUTY MANAGER - 5/2/2018

We are now recruiting for a new Duty Manager position at our centre.

Reporting to the Assistant Managers, the Duty Manager will responsible for the smooth operation and day to day running of the centre. The main responsibilities for this role are:

Open/Close the centre
Ensure the Health & Safety of customers and staff
Maintain a safe, clean and enjoyable facility
Liaise with the management team to ensure the smooth day to day running of the facility.
General maintenance tasks, PPE and wall safety checks.
Instruct groups in the bouldering area, on ropes and in the cave system
Oversee administration of the on-site café
Assist in the serving of customers at main reception


The role has a reasonable week about shift pattern of alternating weekends, day time and evening shifts of eight to ten hours, working an average 40 hour week. Changes in shift pattern to cover holidays and emergencies as required.

The successful candidate will:
Hold a valid 1st aid certificate
Have CWA minimum
Route-Setting experience preferred
Have a flexible and accommodating approach to their working pattern
Be a problem solver
Have the ability to keep calm under pressure and think on their feet
Have excellent customer service skills
Knowledge of Microsoft Office Suite

Preferred but non-essential qualities:
CWLA or SPA Qualification
Route-Setting experience
Minimum of 2 years instruction experience

Rate of Pay: Dependant on experience and qualifications.

Closing date for applications is 25th February 2018

To apply, please download the application form by clicking here and sending via email to: creationwall@gmail.com or by post to:

The Centre Manager
Creation Climbing Centre

582 Moseley Road
B12 9AA


You can contact us on (0121) 449 8000 or via email using the contact us tab from the bar above.